← Esthétique NZX
What we write for dealership managers
Six pieces, written from inside the department. No invented figures: your own numbers fill the blanks.
What a detail department really costs
The visible costs, the ones that appear on no line item, and how to work out your real cost per unit.
Why the position never stays filled
Detail-bay turnover isn't a recruiting problem. What it costs, and what actually reduces it.
Recon: where the days go
Between trade-in and listing, every day has a price. Where they're lost and how to measure them.
What a detail contract should contain
The ten clauses that settle disputes in advance: priorities, redos, damage, exit.
The first 30 days of a takeover
What should happen week by week, and the warning signs to watch for during the transition.
What a scope of work should cover
The four job types to define, and the five lines to write for each.